Refund Policy of Budwig Center Store
We can refund through bank transfer or credit card within 60 days of payment if we receive the products and find these to be resalable (unopened). Food based products are easily shipped to Spain if you live in the European Union but if you live in another continent there is a possibility that Spanish customs will not allow it to enter the country. Please use good judgment when ordering products if the recipient is in a very advanced or poor state of health and may experience a rapid deterioration of health, needs to be hospitalized or could pass away at any moment. If you simply refuse to receive the product and return to sender without opening the parcel this is the most sure way of it reaching us and you receiving a refund less the shipping costs.
If more than 60 days have passed we will charge a 20% administration fee to process the refund and this will depend on the expiry date being 6 months away and the condition of the product’s container.
If you have any questions please email Kathy: firstname.lastname@example.org
If you are not satisfied with the product and find it different from the information provided on our website, please email us so we can try to solve it for you in case there has been a mistake as this is often faster and easier for both parties.